Your data is safe with us
La Cour des Parfums (lacourdesparfums.com) takes the protection of your personal information seriously. We have tightened up our privacy policy and our cookie policy and thus comply with the new international privacy law for the whole of Europe (General Data Protection Regulation, GDPR), known in the Netherlands under the General Data Protection Regulation (AVG).
In order to provide you with transparent and clear information about the processing of your personal data, we have divided the privacy statement into various chapters.

The administrator for your personal information :
La Cour des Parfums
Weena 105 (Hofplein)
3013 CH ROTTERDAM
Chamber of Commerce 74531352
Telephone: +31 10 8418242
Email: info@lacourdesparfums.com

What do we use your information for?
We use your personal data, such as name and address data, to process and send your online orders, and to inform you about the delivery status or any problems regarding the delivery of your products. We also use your personal information to receive your payments and to make any refunds.

In addition, we also use your data to handle complaints and warranty issues for products.

For the use of your data for our own marketing activities, such as informing you about new products and events by sending our newsletter, you have the right to withdraw your consent at any time. If you choose this, we will completely refrain from further direct marketing offers or send information based on your permission.

You can withdraw your consent by:

1. at the bottom of every newsletter you can click on ‘unsubscribe’, or
2. adjust the settings of your La Cour des Parfums account, or
3. Send us an email with this request at info@lacourdesparfums.com or
4. indicate this if you are in our store.

Who else has access to your data?
We will never forward, sell or exchange your data to / with third parties outside of La Cour des Parfums for commercial purposes outside of our own services. The information transmitted to third parties is only used to provide you with our products, such as payment service providers for your payment, carriers for your delivery and parties that help us find our website and improve our services.

Your account
To make your purchases online faster and easier, you can create an account on our site. In addition to your name, address, email address and telephone number, your purchase history, encrypted payment data, delivery information, and payment history are also stored here.

View, modify or delete your data
You have the right to request, change or delete your personal data at any time. If you have an account via our website you can easily do this yourself via My account.

If you do not have an account or if this does not work through your account settings, you can also send us this as a direct request to La Cour des Parfums to Mrs. K.L.N. Tio, Weena 105, 3013 CH ROTTERDAM. We will reply as soon as possible, but no later than within 4 weeks.

How long do we keep your data?
We keep your personal data for as long as we need it to meet your needs and to meet our legal obligations. If you want your data to be deleted, you can indicate this to us and we will respond to your request within 4 weeks.

Security
La Cour des Parfums considers the protection of your and our data seriously, and always take adequate measures to prevent abuse, unauthorized changes, unwanted disclosure, and unauthorized access.

We use our website as an online e-commerce platform. Your data is stored via data storage in the database via a secure server and behind a firewall.

When using credit cards for payment, the information is encrypted using the so-called secure socket layer technology (SSL) and stored with AES-256 encryption. When paying, your credit card data is temporarily and encrypted by using it. Payment Card Industry Data Security Standard (PCI-DSS) saved. Once payment has been completed, this payment information will be deleted.

All direct payment gateways meet the standards set by PCI-DSS on behalf of the PCI Security Standards Council.

Should you nevertheless have indications or suspicions that the security is not optimal, please contact us via +31 (10) – 841 8242 or info@lacourdesparfums.com

You can also contact us for other questions or comments about our privacy policy.
info@lacourdesparfums.com

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