Terms & Conditions | La Cour des Parfums

Your use of this website confirms your unconditional acceptance of our terms & conditions, please take the time to you read them before ordering a product.

These conditions apply to all our sales, deliveries and transactions. If you have questions about one or more of these provisions, you can revert to shop@lacourdesparfums.com.

These, together with the references they contain, apply to every agreement that we, La Cour des Parfums, based in Rotterdam, registered with the Chamber of Commerce number: 74531352 with VAT-ID NL001248365B07, agree with you.

If you have any questions, do not hesitate to contact us via shop@lacourdesparfums.com or by post: La Cour des Parfums, Weena 105 (Hofplein) 3013 CH ROTTERDAM – Netherlands
We have the right to change these terms and conditions. You agree that the latest version of these terms and conditions will always apply to our agreement.

It concerns the following general sales, payment, delivery conditions and privacy policy.

1. General
1.1. The general terms and conditions apply to all agreements regarding online orders between La Cour des Parfums and the customer.
1.2. By placing an order, every customer declares, without reservation, to agree to our Terms and Conditions.

2. Prices and shipping costs
2.1. All prices are stated in euros (€) and include VAT and exclude shipping costs
2.2. Free shipping from € 95 for NL and Belgium

For orders under € 95 within the Netherlands, the shipping costs are € 7.00 regardless of the number of products you order.

Ordered on weekdays before 2 p.m., shipped the same day (if in stock). After 14:00, your order will be shipped the next day. On business days your order will be delivered by DHL Parcel or PostNL the next day.

For Belgium, a delivery time of 2 to 3 days applies

2.3. Pick up your order in our store
You can pick up your order in our store Rotterdam on presentation of a valid proof of identity (passport, ID card or driver’s license) and the order confirmation. Kindly note the opening times! There are no shipping costs for this shipping method.
2.4. La Cour des Parfums is not liable for the consequences of typing, typing and / or programming or program errors on its website. No rights can be derived from unlawful price information.
2.5. Offers are only valid while stocks last and during the specified term.
2.6. All orders are sent by us with parcel post from PostNL and / or DHL. By sending by parcel post we limit the risk of loss, damage or theft during the transport of your order.
2.7. In the unlikely event that items are not available, this will be notified by e-mail.
2.8. We ship to the following countries:
EU zone 1: Belgium, Denmark (excl. the Faroe Islands and Greenland), Germany, Italy (excl. San Marino and Vatican City), Luxembourg, Austria, United Kingdom (excl. Gibraltar and Channel Islands) Shipping costs € 10
EU zone 2: France (incl. Corsica and Monaco), Spain, Sweden. Shipping costs € 15
EU zone 3: Hungary, Poland, Slovenia, Slovakia, Czech Republic.
Shipping costs € 15
EU zone 4: Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Norway, Portugal, Romania, Switzerland. Shipping costs € 15
Rest of the world € 25

3. Payment
Upon placing an order you will immediately receive a confirmation by e-mail with the total costs, including shipping costs.
3.1. Payment is always entirely in advance and is done in a safe and secure way.
3.2. You can choose the following payment options: iDeal, Paypal, and Creditcard.

IDEAL (online payment)

PAYPAL payment via credit card Master card / Visa / Bancontact. When using Paypal, Paypal charges 3% transaction costs

Advance payment by bank transfer BIC: INGBNL2A
IBAN: NL83 INGB 0008 9751 00 Beneficiary La Cour des Parfums, Rotterdam. Upon receipt of payment, your order will be shipped the same working day.

4. Cancel
4.1. Every order can be canceled, without costs, within 24 hours after you have placed the order. You can only cancel by e-mail to shop@lacourdesparfums.com
The order cancellation will be confirmed by e-mail. If the canceled order has already been paid, you will receive the amount paid back within seven days.

5. Return and exchange
5.1. After delivery of your order, you have 14 days to exchange or return the items. After this period the purchase can no longer be canceled and is final.

5.2. The items concerned must be in unused and undamaged condition, in the original packaging, and provided with the receipt. The postage costs, as well as the shipping risk for the return shipment, are for the account of the customer unless otherwise agreed.
5.3. La Cour des Parfums cannot be held liable for any shortcomings as a result of the return shipment.
5.4. If you want to exchange or return an item, kindly contact La Cour des Parfums through email shop@lacourdesparfums.com or by telephone + 31 10 841 8242
Send the article together with (a copy of) the invoice, possibly with the reason for the return.

Return shipments can be sent to:

Tel. + 31 10 841 8242

5.5. When returning (canceling the purchase of 1 or more articles) the amount to be returned will be transferred to you within 7 days at the latest. If the order is returned in its entirety, the initial shipping costs will also be refunded.

6. Liability
6.1. La Cour des Parfums is not liable for the loss or damage of the shipped items. If it is established that La Cour des Parfums would nevertheless be liable for any damage, then the liability is limited to the order amount of the order.
6.2. All items offered through La Cour des Parfums are manufactured to strict quality standards. We only work with suppliers of high-quality items. If you unexpectedly have a complaint about the quality of an item, you can contact us and we will contact the manufacturer concerned. The liability for the items rests in all cases with the manufacturer. La Cour des Parfums thus excludes all responsibility for problems with these articles.
6.3. La Cour des Parfums is not liable for any typing, typing or printing errors that could inadvertently communicate a wrong selling price. If this occurs, the price will be adjusted.
6.4. La Cour des Parfums cannot be held responsible for color deviations due to screen quality.

7. Privacy
7.1. All personal data are used exclusively and exclusively by La Cour des Parfums and will not be made available to third parties other than necessary for payment transactions and delivery of the order.

8.1. The guarantee has been determined in accordance with applicable law. In the event of defects, La Cour des Parfums will exchange the items. If the exchanged item also shows defects, you can return the item and the full purchase amount will be returned.

9. Copyright
9.1. All rights reserved. Nothing from this webpage may be copied, stored and/or distributed without written permission from La Cour des Parfums. In no way can visitors and users derive rights from the information provided.

10. Privacy
Shopping via the internet is buying remotely. For some consumers, that seems unsafe, because there is no personal contact between buyer and seller. We do everything to ensure that your data is handled with the utmost confidentiality. For our complete privacy-policy, we refer to our Privacy-policy.
If you place an order at La Cour des Parfums, we will ask for your personal data. This data helps us with the proper execution of the order and communication with you as a buyer. La Cour des Parfums will never sell or rent your personal data to third parties or express in any other way. It may, however, be necessary to pass on your personal data to third parties who help us to maintain, manage or develop our website. In this case, that information is provided to those third parties only for that limited purpose.

When you sign up for our newsletter, the information is used to keep you informed of the changes of assortment, special events, and other relevant information about La Cour des Parfums. If you no longer appreciate this, you can unsubscribe via “unsubscribe newsletter”. For statistical purposes, we keep records of visitor numbers and frequency. However, this data is not personal in nature.

10. Applicable law
All agreements to which these conditions apply in whole or in part are governed by Dutch law.

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